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Frequently asked questions
 

The Village Hall is a charitable trust run by volunteers.

With this in mind, we have tried our best to provide answers to many common questions below.

If you do need to contact us, we will endeavour  to respond to your query as soon as we can. 

  • Can I hire just the garden?
    We have toilet facilities in the Hall building, which would be required if you are holding an event at the Village Hall. It is not possible to just hire the garden as we recommend you have access to these facilities for your own convenience and that of your guests/attendees.
  • Can we have a marquee in the garden?
    Yes, you can erect temporary marquees, tents or sails. We don't have our own marquee but you are welcome to bring your own. If you need early access, please get in touch and we can organise this for you to put up / take down your marquee for an additional charge.
  • Can we have a BBQ in the garden?
    Yes, gas BBQs are allowed for your enjoyment. we just ask that you keep it away from the trees and hedges.
  • Can we have fireworks and/or a bonfire?
    Small family friendly fireworks are allowed. We ask you to agree this at booking, as we need to inform local farmers and residents for animal safety. We are sorry, bonfires are not allowed under any circumstances.
  • Can our children use the play area?
    Yes, the play area at the front of the hall is available to everyone.
  • What is the capacity of the car park?
    The hall has 38 parking bays including one disabled bay. If additional parking is required, there is the option to park on the grassed area away from the children’s play area. It is also possible to park in the lane outside the hall or across the road on Flax Bourton Road.
  • Do you allow dogs in your gall or on the grassed area outside?
    We allow dogs outside on the grassed area at the front of the hall next to the play area. As this area is also used by the public and other hirers we ask you to clean up after them. Please put poo bags in the litter bin next to the play area. Remember to keep a watchful eye on your dog as we are next to a busy road and our grounds have wildflowers and mushrooms that could be dangerous if ingested. All dogs taken into the hall must be kept on leads and any accidents must be cleaned up immediately and disinfected.
  • Is there power access outside of the hall?
    Not as such, you will need to run a cable into the hall kitchen or through the doors to the rear garden. Sockets are just inside of both locations.
  • Is there access to water outside of the hall?
    There is an outside tap on the side of the hall opposite the outdoor storage building.
  • What facilities does the kitchen have?
    The kitchen is all electric. It has industrial equipment including a boiling water dispenser, dishwasher, double oven and hob, single oven, and hob two large, heated units and a microwave. We have mugs, cups, saucers, and side plates adequate for 150 people. We have jugs for serving water and juice. There are also 50 plastic plates, beakers for children. Please note you will need to bring your own cooking equipment (saucepans, oven trays knives) and dinner plates and cutlery.
  • Does the Hall have everything needed for an event?
    The Hall has a 6 metre wide stage with plenty of electrical sockets should you wish to provide lighting and a sound system, fully licensed bar, commercial standard kitchen with dishwasher, seating for 150. We also have hard standing parking for up to 50 cars, a large outdoor lawn, a playground, male, female and disabled toilets with baby changing facilities. We supply tables and chairs when hiring the hall. We have plenty of mugs for tea and coffee and cutlery. We also have jugs for serving water/juice. We have 50 child friendly plates and cups for children's parties. You will need to supply your own glasses if you are providing your guests/attendees with drinks and you do not have the bar. In addition to the applicable hire charge for your event (see the Hire the Hall tab for our charges), we ask for a payment of £1 per adult if you are bringing alcohol onto the premises. You will need to bring your own cooking equipment, such as saucepans, frying pans, baking trays, kitchen knives, cloths and tea towels. Please ensure you factor in enough time at the end of your event to pack away the tables and chairs you have used in a safe and organised way. Please also make sure all Village Hall kitchen equipment used is washed and returned to the cupboards in a clean dry condition. We have a commercial dishwasher to help with this. We would like the people following you to enjoy a clean and tidy hall as much as you did.
  • Can we use the kitchen, what is the additional cost?
    The kitchen is a part of the hire charge. There is no additional cost.
  • Are there on site toilets?
    Yes, there are spacious male and female toilets inside the building that can be used when hiring the Hall. We also have a disabled toilet with baby changing facilities.
  • What are the dimensions of the hall?
    Please see the CAD drawings for exact dimensions of the main hall and stage area. There are pillars in line with the bar from bottom to top on the drawing, see pictures in the gallery of the hall for more detail.
  • How many tables and chairs do you have?
    We have: 150 chairs and 6 highchairs 13 large rectangular tables 16 round tables 11 small rectangular tables
  • What are the dimensions of the tables?
    The large rectangular tables are 6' X 2'3'' / 1.83 mtrs X 0.69 mtrs The round tables are 5' in diameter / 1.52 mtrs The small rectangular tables are 3' X 2'3'' / 0.91 mtrs X 0.69 mtrs
  • Do you have a sound system?
    We have a portable speaker / PA system that can be linked to a laptop or mobile phone. There is an additional cost of £20 for the use of this.
  • Can we put up decorations?
    Yes, we want you to decorate the hall to your choice and enjoy your event. We just ask that you do not damage the interior décor of the hall in any way and if you remove any of our decorations/notice boards they need to be restored appropriately ready for the next hirer. The return of your deposit will be subject to you doing this. We do supply fairy lights for your use at no extra charge.
  • Can I have candles in the hall?
    Yes, as long as they are in a high sided container so they cannot easily be knocked over.
  • Do you have baby changing facilities?
    Yes, we have a baby changing unit in the disabled toilet. We also have 6 highchairs for you to use.
  • Can we have bouncy castles in the hall?
    Yes, we just ask you to check the height to avoid the heaters and lights. We suggest a height limit of 3090 mm.
  • Can we hire a band or disco?
    Yes, we have an entertainment licence. As we are situated in a residential area we ask that the volume is turned down at 11pm and all music is turned off by midnight.
  • What facilities does the kitchen have?
    The kitchen is all electric. It has industrial equipment including a boiling water dispenser, dishwasher, double oven and hob, single oven, and hob two large, heated units and a microwave. We have mugs, cups, saucers, and side plates adequate for 150 people. We have several jugs for serving water and juice. There are 50 plastic plates, beakers for children. Please note you will need to bring your own cooking equipment (saucepans, oven trays knives) and dinner plates and cutlery.
  • Can we bring in caterers?
    Yes, we are happy for you to either cater for yourselves or use professional caters. If your caters wish to view the hall prior to your event please call 07814178937 to arrange.
  • Can we bring in our own drinks and do you supply glasses?
    You can bring your own soft drinks onto the premises at no extra charge. We do ask that if you bring alcohol onto the premises that you pay an additional £1 per head for guests over 18 years up to a maximum of £100.
  • What is the cost of using the hall bar?
    There is no additional cost for having the bar up until 11pm. If you wish to have a bar extension until midnight there is an additional fee of £40. Please note the bar is staffed by volunteers and therefore they are not as fast or as knowledgeable as professional bar staff.
  • Do we need to clean the hall?
    Yes, the hire charge includes time for you to set up and clear up. We ask you to clean and put away tables and chairs in the correct cupboards. Vacuum or sweep the hall, mop up any spillages. Clean the tops of the kitchen units. Wash, dry and put away any mugs, plates etc used. Bag any general rubbish put in it in the large green container by the vehicle entrance. Any recyclable waste can be put in the black container also by the vehicle entrance. Please ensure the toilets are flushed and left in an acceptable condition. There is equipment and resources in the cleaning cupboard to the left of the ladies’ toilets for your use. The return of your deposit is dependent on you leaving the hall in a clean and tidy condition for the next hirer.
  • What do we do if the hall isn't clean on arrival?
    If in the unlikely event the hall isn’t in an acceptable condition when you arrive, please take photographs, and call 07814178937. If there is no reply, please call any of the emergency numbers on the notice board. We are all volunteers, but we will get back to you as soon as possible.
  • What do I do if there is an accident?
    There is a first aid box in the kitchen next to the microwave. Please enter the details of any accident in the accident book next to the first aid box.
  • How many people can the Hall hold?
    We can accommodate 150 including children. The Hall can accommodate 150, seated in rows, when the stage is being used, and 150 if you are booking for a wedding, garden party or any other party that requires seating.
  • Is the hall wheelchair friendly?
    Yes, the hall has step free access, with doors wide enough for wheelchairs and walking frames. There is also a disabled toilet.
  • How much is it to hire the Hall, and is there a deposit?
    For our current Hall charges, please go to Hiring the Hall A deposit of £100 will be charged for children's parties. A deposit of £150 will be charged for adult parties. A deposit of £250 will be charged for weddings. All deposits are fully refundable providing you leave the Hall in a clean, organised and tidy condition and there have been no breakages or damage caused at your event. Hirers' are liable for the cost of repair of any damage (accidental and malicious) to the Village Hall premises, contents and area of land surrounding the Hall.
  • How can I see when the Hall is available for hire?
    Please go to Hiring the Hall for our interactive calendar to see what is on, and when the hall is available for hire. You can book the hall for half days, evenings or by the day depending on availability. The morning, afternoon and evening slots are time specific and these times cannot be changed. Please see the Hiring the Hall for a summary of the time slots available.
  • Can I book for a whole weekend?
    Yes you can! Please go to Hiring the Hall to check our availability.
  • Can I hire the Hall for a wedding?
    Yes, we would love to help you with your special day. Please check our availability using our Hiring the Hall section. You may also find our gallery of wedding photos useful, as they show how the Hall has been beautifully decorated for weddings in the past.
  • Can I hire the hall for shorter periods?
    We have set hire sessions: 9.00 - 13.00 13.30 - 17.30 18.00 - 23.00 If you wish to hire the hall on a regular basis on a weekday for your club or society we would be happy to discuss more flexible timings. Please call 07814 178 937
  • Can we hire a band or disco?
    Yes, we have an entertainment licence. As we are situated in a residential area we ask that the volume is turned down at 23.00 and all music is turned off by midnight.
  • What does the deposit cover?
    The deposit secures your booking and is then used as insurance against any damage, or the hall not being left clean and tidy. We ask for the balance of your invoice to be paid a minimum of 8 weeks before your event.
  • Where do we collect the keys?
    We have an external key safe for our outer door and a timed digital lock on the internal door. You will receive an email with the pass codes and agreed timing at the end of the month prior to your booking. Please note you cannot access the hall prior to your booking start time, and you must depart on time.
  • Is the hall and land solely for our use when we hire it?
    When you hire the hall the internal facilities and rear garden and picnic tables are solely for your use. The front garden and children’s’ play area is open to the public and local residents. We do inform residents of large events e.g Weddings and ask them not to use the car park.
  • Can I bring my club or society to Failand Village Hall?
    Of course! We are always ready to welcome local clubs and societies to Failand. Please see Hiring the Hall to access the calendar to identify what regular time slots are available for your club/society. Please then contact us with more information using the 'Contact Us' form at the bottom of the page, and we will see how we can help.
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